Macy's New Orleans

New Orleans, is home to the famed French Quarter and unique shopping. In neighboring Jefferson Parish, two great shopping destinations offer visitors The World's Most Famous store - Macy's! With over 220,000 square feet of the latest trends and more than 150 years of retailing history, Macy's at Lakeside offer shopping experiences like no other!

Visitor and Tax Free Refund Center (3rd Floor)
Staffed by knowledgeable, multilingual representatives eager to help make your visit the most enjoyable! The consultants can offer New Orleans sightseeing information and of course, Macy's Visitor Savings Pass* to domestic visitors to New Orleans. Not only can international visitors receive the Macy's International Savings Card, Macy's offers Louisiana Tax Free Shopping for International Visitors to the state of Louisiana. Visitors can receive a sales tax refund on purchases made at nearly 900 tax free stores including Macy's Lakeside and Macy's at Esplanade.

Louisiana Tax Free Shopping Refund Center Instructions:
Louisiana Tax Free Shopping provides refunds of Louisiana state sales tax, and in some cases, local sales tax to International Visitors. Tax refunds are only available from retailers who are members of LTFS. International visitors with a valid foreign passport and round-trip international travel ticket of less than 90 days duration are eligible for a sales tax refund.

The visitor will be charged full price including tax for his purchase. When making a purchase, the visitor must present a passport or other current official picture identification and request a tax refund voucher. Canadians may substitute a driver's license or birth certificate for a passport. Vouchers and sales receipts must be retained in order to receive a refund.

To redeem LTFS voucher(s) the visitor will present the following documents at any one of the LTFS Refund Centers:
Voucher(s) with associated sales receipt(s).
Foreign passport with current U.S. visa, if applicable.
Roundtrip international ticket of less than 90 days duration.
A refund handling fee will be deducted from the refund amount.
Please refer to for additional details.
Refunds under $500 will be made in cash. Refunds over $500 will be issued by check and mailed to the visitor at his home address.

Macy's Bridal and Gift Registry (3rd Floor)
A coast-to-coast love affair. We provide couples and their guests with the ultimate registry experience with over 800 stores nationwide, a toll-free number, 1-800-568-8865, and 24-hour online services! Macy's expert bridal consultants will personally assist brides-to-be in creating the perfect gift preference list, with great incentive and discount programs offered to every registered Macy's bride.

Macy's Souvenir Shop (3rd Floor Visitor and Tax Refund Center)
Bring home something to remember your visit to Macy's New Orleans...Tees, sweatshirts, tote bags, and more are all available to commemorate your trip to the "World's Largest Store!"

Macy's By Appointment, Personal Shopping Services (2nd Floor)
Take advantage of the expert, time-saving way to shop for all of the season's best trends and hottest styles! Whether it's discovering the perfect tie or little black dress, assisting you with a new wardrobe, or finding the perfect gift for any occasion, no one knows the incredible selection of The World's Largest Store better than Macy's Personal Shoppers. It's easy, convenient, and best of all, absolutely free. Call 1-800-343-0121 for more details.

Forever New Orleans Shopping Package (3rd Floor Visitor Center)
Forever New Orleans Shopping Package, $30.00, available in Visitor Center, 3rd floor.