Macy's, Inc. is gradually reopening stores with safety being a top priority. Macy's, Inc. COVID-19 Response and FAQs

Macy's Texas Tax Free Shopping

TaxFree Shopping


Texas and Louisiana shoppers can save on their purchases by getting a sales tax refund at the TaxFree Shopping centers located in Macy's stores.

Get a Sales Tax Refund at Macy’s Stores in Texas and Louisiana

State and city sales taxes can substantially increase the cost of retail purchases in the United States, but there’s great news for international travelers who shop in Macy’s stores in Texas and Louisiana. Texas shoppers can reap substantial savings on their purchases by getting a sales tax refund at the TaxFree Shopping centers located inside the Macy’s stores in Houston’s The Galleria, San Antonio’s North Star Mall and McAllen’s La Plaza Mall; and at the Cambios America office located in El Paso’s Macy’s Cielo Vista Mall.

Louisiana shoppers can get a sales tax refund at the Louisiana Tax Free Shopping centers located within Macy’s stores at Metairie’s Lakeside Shopping Center (15 minutes from downtown New Orleans) and Baton Rouge’s Mall of Louisiana.

Macy’s makes it super easy for customers to reap the monetary benefit on goods purchased at these Texas- and Louisiana-based stores because there’s no need to hunt down and travel to a separate refund location after completing purchases. This is an incredible convenience for people who are unfamiliar with the area, especially considering the fact that they have to bring all their new merchandise along with them in order to get the refund.

Macy's Texas Tax Free Shopping

All Macy’s customers have to do is walk over to the in-store tax refund center, present the merchandise they’ve purchased along with their travel documents and receipts, and they’ll get money back right on the spot.

Think about it: Not only are foreign travelers able to meet all their wardrobe and home shopping needs at Macy’s, but they can use the tax-refund money to spend on other trip experiences or for expenses back home.

How to get a refund at a TaxFree Shopping center in Macy’s in Texas

To process the tax refund, a service representative at a Macy’s TaxFree Shopping center will inspect your purchased merchandise; your passport and I-94/Entry Stamp/ESTA, Visa and IFE (if required); your transportation information; and your original receipts (you must have incurred a minimum of $10 in Texas sales tax per store location). After taking a look at all these, the rep will fill out the necessary paperwork.

That’s literally all there is to it.

You have three payment options for your refund, which return different percentages of the Texas sales tax: 1) a refund in the form of cash, which returns 50% of the tax; 2) and a refund in the form of a check; or 3) in the form of a PayPal deposit. The latter two return 65% of the taxed amount and take from 90-120 days to process.

Cambios America services at Macy’s Cielo Vista in El Paso, Texas

Located on the second floor of Macy’s Cielo Vista in El Paso, TX, Cambios America works similarly in terms of its process for providing tax refunds to shoppers. It additionally offers P.O. boxes and postal, public notary (by appointment), copying and faxing services.

Louisiana Tax Free Shopping (LTFS) at Macy’s in Louisiana

State-run LTFS offices operate within two Macy’s locations, and provide refunds of Louisiana state sales tax, and in some cases, local sales tax to international visitors. When making a purchase, the visitor must request a tax refund voucher, then present this along with the associated receipt(s), a foreign passport or current official picture identification, a current U.S. visa (if applicable) and a roundtrip international ticket of less than 90 days duration.

Refunds under $500 are made in cash. Refunds over $500 are issued by check and mailed to the visitor at his home address. A refund handling fee is deducted from the refund amount.

The states of Texas and Louisiana are not only great places for foreign visitors to shop because of their friendly sales tax refund policy, but also because of the wonderful Macy’s stores located there that make shopping so rewarding and getting the refund so easy. Why not plan a trip to Texas and Louisiana today and do some shopping at Macy’s?

Tax Free Shopping locations at Macy’s in Texas

The Galleria-Houston
Macy’s level 1
Hours of Operation:
Monday – Wednesday, 10:00 am – 9 pm
Thursday – Saturday, 10:00 am – 10:00 pm
Sunday, 11:00 am – 7:00 pm
5135 West Alabama, Houston, Texas 77056

La Plaza Mall
Macy's Level 2
Hours of Operation:
Monday – Wednesday, 10:00 am – 9:00 pm
Thursday – Saturday, 10:00 am – 10:00 pm|
Sunday, 11:00 am – 7:00 pm
2200 South Tenth St., McAllen, TX 78501

North Star Mall
Macy's Level 3, near Customer Service
Hours of Operation:
Monday – Wednesday 10:00 am – 9:00 pm
Thursday – Saturday, 10:00 am – 10:00 pm
Sunday, 11:00 am - 7:00 pm
7400 San Pedro Ave., San Antonio, TX 78216

Cambios America location at Macy’s

Cielo Vista Mall
Macy's Level 2
8401 Gateway Blvd. W., El Paso, TX 79925

Tax-Free Shopping for International Visitors at Macy’s in Louisiana

Lakeside Shopping Center
Macy's Refund Center, Level 3 Executive Offices
Hours of Operation:
Monday – Saturday 10:00 am – 5:00 pm
Sunday, 11:00 am – 6:00 pm
3301 Veterans Blvd.
Metairie, LA 70002

Mall of Louisiana
Macy's Refund Center, Level 3 Kinds
Hours of Operation:
Monday – Sunday 11:00 am – 6:00 pm
6401 Bluebonnet Blvd.
Baton Rouge, LA 70836