An image of the queue to visit Dickens' Village at Macy's Center City

Visit Dickens’ Village at Macy’s Center City

See one of the most beloved Christmas books of all time, Charles Dickens’ A Christmas Carol, come to life at Macy’s Center City in downtown Philadelphia from late November through the end of December (closed on Christmas). Every year, the store transforms its third floor into Dickens’ Village—a 6,000-square-foot walk-through version of A Christmas Carol.

Paying a visit to Dickens’ Village is a cherished Philadelphia holiday tradition, which culminates in another must-do experience, a one-on-one with Santa Claus with the opportunity to sit on his lap, share wishes and have a photo taken with him.

Macy’s Center City is proud to host the holiday favorite for fans of all ages.

Travel Back in Time to Victorian England

Charles Dickens wrote A Christmas Carol in 1843 and Macy’s life-size rendition of the tale, Dickens Village, transports visitors back to 1840s Victorian London, replete with narrow alleys and small shops.

Visitors are able to stroll through animated scenes that tell the classic tale of Charles Dickens’ Ebenezer Scrooge.  With a cast of over 100 figurines (including Bob Cratchit and Tiny Tim) dressed in authentic period dress, this holiday favorite depicts Scrooge’s adventures on Christmas Eve as he confronts the true spirit of Christmas and delights over 200,000 visitors each year. 26 heart-warming scenes have been recreated to reflect the spirit of the season and the streets of London; the Village sets the stage for the story of Scrooge to unfold.

From flickering candles and twinkling street lamps to the sounds of church bells and horses clattering on cobblestone streets, A Christmas Carol is a time-honored tradition that will enchant generations to come.

Dickens’ Village Hours

Be sure to meander through the Village at a leisurely pace so you don’t miss any of the wonderful artistic details.

Dickens Village is open daily from late November through Dec. 31 (excluding Christmas Day), from 10 am to 7 pm and is free to the public.

The History of Dickens’ Village

Debuting in 1985, this magical display was refurbished by its original designers Ray Daub and Mary Berg, for its 20th anniversary. Under Macy’s creative direction, the Village has been enhanced with new strolling costume characters and daily musical programs with Dickens carolers.

More Holiday Happenings at Macy's Center City

While you're in the store, be sure to catch the Christmas Light Show and Wanamaker Organ Concert in the famed historical Grand Court atrium. At this great family-oriented event, you'll see snowflakes, ballerinas and reindeer float beyond the atrium's four-story-high velvet curtain. More than 100,000 LED lights combine to shape amazing holiday-themed images. The Macy’s Magic Christmas Tree that appears during the show is made up of approximately 34,500 LED lights in six different colors. The Christmas Light Show runs from late November through December 31 (closed on Christmas). Daily showtimes: 10 am; 12 pm; 2 pm; 4 pm; 6 pm; and 8 pm.