Welcome to the Magic of Macy's

Take home the best of Chicago

Macy's on State Street


Recognized as a National Historic Landmark and listed on the National Register of Historic Places, Macy's State Street is a Macy's flagship destination and a true American original. Join generations of Chicagoans as you shop and dine your way through this historic building filled with the best in fashion, cuisine and more. While this page is dedicated to the State Street store, there is also a second Macy's location on Michigan Avenue in Water Tower Place.

The Walnut Room

The Walnut Room has the distinction of being the first restaurant in a department store, and it's also the longest continuously running restaurant in the country. Opened in 1907, the popular dining and gathering spot was originally known as the South Tea Room. It became known among the ladies of Chicago as The Walnut Room due to its beautiful Circassian Walnut paneling, and by 1937 the affectionate nickname had become the official name. A chicken pot pie dish that inspired the restaurant is still a standout on the menu. The world-famous 45-foot Great Tree graces The Walnut Room from late November to early January each year.

The Tiffany Ceiling

Admire the world’s largest Tiffany vaulted ceiling made of colorful iridescent glass. This spectacular work of art was installed in 1907 and contains over 1.6 million pieces of the sparkling hand-fired glass. Louis Comfort Tiffany designed and personally supervised the ceiling’s installation, and it took 50 artisans on scaffolds 1½ to 2 years to complete. At the time, a Chicago newspaper reporter wrote that we had “Michelangelo in our midst!” Gaze at the ceiling up-close on the 5th Floor, or view it from a distance in Cosmetics on the 1st Floor.


Great Granite Pillars

Installed in the portico in 1902, only the pillars at the Temple of Karnak in Egypt are taller. View the Great Granite Pillars at the State Street entrance.

The Great Clocks

Weighing in at over seven tons each, these massive and elegant timepieces have kept Chicago on time for more than a century. Legend has it that Marshall Field decided to install a clock after finding notes wedged in the corners of the store windows - notes meant for friends, family and business associates advising when a meeting or rendezvous would take place. The first clock was installed in 1897, instantly becoming a popular meeting spot; a second clock was added down the street in 1902. The Great Clocks remain a popular meeting place for Chicagoans and visitors alike, serving as stately icons of Chicago and "making State Street, that Great Street!" The clocks are memorialized in Norman Rockwell's painting The Clock Mender. View these historic timekeepers in person at the corner of State Street and Washington Street and the corner of State Street and Randolph Street.

Store Hours & Location

111 N State Street
Chicago, IL 60602
Phone: 312-781-4483

Store Directory

Lower Level

Cards & Wrap

Barbara’s Bookstore
Locker Room by Lid’s

Infield’s Sports Bar & Grill
Signature Kitchen Food Court

Gourmet Foods
Wine Shop

Watch Repair
Visitor Information Center
Macys.com Buy online, Pick-up in store


Level 1

Cosmetics & Fragrances
Fashion Accessories
Hosiery & Socks
Jewelry & Watches

Dress Furnishings
Dress Shirts & Ties
Men’s Fragrances

Links of London
The Art of Shaving
Thomas Pink
Sunglass Hut


Valet Parking

Level 2

m style lab

Contemporary Denim
Designer Collections
Implulse Young Men’s
Men’s Shoes


Level 3

The 28 Shop Designer

The Fur Vault

My Stylist @ Macy's

Women’s Restrooms

Level 4

Coats & Swim
Knits & Sweaters

Coffee Shop

Bridal Salon

Women’s Restrooms

Level 5

Intimate Apparel
Macy Woman

Children’s Apparel
Children’s Shoes

Kiva Salon & Spa


Level 6

Decorative Home
Table Linens

Bridal & Gift Registry


Level 7

Frango Café
Seven on State
Walnut Room & Wine Bar

Catering: one|eleven|events
Culinary Studio
Narcissus Room Events


Level 8

Interior Designers
Rug Gallery

Human Resources/Executive Offices
Lost & Found

Portrait by Sayles

In-store Services

Visitor Information Center

Visitor Information Center

Lower Level

An official Chicago Visitor Information Center, this Macy's hub offers full concierge services: Purchase attraction tickets, make restaurant reservations, get Chicago sightseeing information, theater and restaurant suggestions and, of course, get the Macy’s Visitor Savings Pass. For more information, call 312-781-4483.

My Stylist @ Macy's - Personal Shopping Service

My Stylist @ Macy's - Personal Shopping Service

3rd Floor

Whether it’s discovering the perfect outfit or assisting you with a new wardrobe, no one knows Macy’s incredible selection better than our personal shoppers. It’s easy, convenient and absolutely free. For more information, call 312-781-3088 or visit www.macys.com/mystylist.

Macy's Bridal and Gift Registry

Macy's Bridal and Gift Registry

6th Floor

Macy’s expert bridal consultants will personally assist brides-to-be with finding the perfect dress and creating the perfect gift registry list, plus they'll offer great Macy's incentive programs. For more information, call 312-781-4552 or visit www.macys.com/wedding-registry.

Catering and Events

Catering and Events

One Eleven Events is the premier Event and Catering team located exclusively at Macy’s on State Street. They produce events for all sizes, from intimate social gatherings to large-scale galas. The team at One Eleven Events has the experience and resources to execute every aspect of an event with detailed perfection. For more information, call 312-781-3697 or visit 111events.com.

Kiva Salon and Beauty Bar

Kiva Salon and Beauty Bar

Kiva Salon - 5th Floor; Beauty Bar - 1st Floor

Relax and rejuvenate on your shopping trip to Macy's State Street. Services and products include skin care therapy systems and advanced skincare, exclusive hair care and design, facials, massage and manicures & pedicures, just to name a few. For more information, call 312-781-3651 or visit www.halcyondayspa.com.

The Fur Vault at Macy's

The Fur Vault at Macy's

3rd Floor

Find the perfect fur coat, outerwear trimmed or lined with fur, or fun accessories from our fabulous selection. Visit The Fur Vault® at Macy’s and let one of our fur experts provide you with an unforgettable shopping experience. For more information, call 312-781-3536 or visit www.furvault.com.

Corporate Sales and Services

Corporate Sales and Services

Recognize your employees or thank your best customers. Macy’s can help you to receive volume discounts on bulk orders for your business. For more information, call 312-781-3088 or visit www.macys.com/corporate.

Shopping Packages

Macy's Chicago Shopping Package
Macy's on State Street Exclusive Shopping Package

Available ONLY at Macy's on State Street, Chicago, IL

$35 Per Package

Package Includes:

  • $15 Macy's Gift Card
  • Exclusive Macy's Chicago Canvas Tote
  • 4-Piece Frango Mint Chocolate Sampler
  • Free Gift with $100 Purchase (must present voucher)
  • BONUS: VIP Passport Savings Booklet, which includes the 10% Visitor Savings Pass and offers for in-store restaurants, shopping, and beauty
  • Plus, offers from our local tour and attraction partners

Stop by the Visitor Information Center on the lower level to purchase your package today!

*Exclusions Apply. Limit One Per Customer, while supplies last. Only available at Macy's State Street Visitor Information Center, during center hours. Tax does not apply to gift card value. Non-refundable. Offers may change or be discontinued without notice. Macy’s is not responsible for fulfillment of partner offers. Package sale cannot be combined with $100 purchase for free gift. Valid ID required for Visitor Savings Pass.

See All Shopping Packages

Visitor Group Programs

Want to experience more of Macy’s? Many of our stores offer custom-designed programs that package together savings, fun fashion and style tips as well as exciting events, and we can cater to your group’s specific needs. Group programs are by reservation only and are fee-based. See the group programs available for this Macy’s store below.

Holiday Traditions
Guided Group Tour (60 mins), November-December

Each year, a new Christmas theme comes to life throughout the store, awakening the spirit of the holiday season. This tour includes the history of Macy’s holiday traditions, like the famous Macy’s Thanksgiving Day Parade, animated store window displays, a taste of Frango® Mint Chocolates and of course the 2-story Great Tree, dressed with 6,600 dazzling lights and 2,000 silver and gold ornaments in the world-famous Walnut Room. 

Cost: $12 per person (Guests will receive a Macy’s 10% Visitor Savings Pass) 
Public Tours: Fridays at 11:30am 
Private Tours: Minimum 10 participants, advance reservation required

Contact Us Today

Historic Store Tour
Guided Store Tour (60 mins)

Learn how Macy’s has grown to be America’s largest department store, with over 800 locations and more than 150 years of retailing history. Originally Marshall Fields, Macy’s on State Street offers an experience like no other. Tour highlights include the breathtaking Tiffany vaulted ceiling, the graceful Burnham fountain, the world-renowned Walnut Room restaurant and a taste of our famous Frango® Mint Chocolates.

Cost: $12 per person (Guests will receive a Macy’s 10% Visitor Savings Pass) 
Public Tours: Every Friday at 11:30am* 
Private Tours: Minimum 10 participants, advance reservation required

Contact Us Today

Educational Store Tour
Student Tour (60 mins)

Macy’s offers educational groups a fun, fast and fact-filled store tour. Learn how Macy’s has grown over the past 150 years from its humble beginnings into America’s largest department store with more 800 locations. Our knowledgeable tour guides can cater to different group sizes and age groups as they discuss history, marketing concepts, merchandising, visual techniques and more. Tours cost $10 per student and require a minimum of 10 participants. 1 chaperone per 10 students will be comped. Each guest receives a Macy’s Visitor Savings Pass.

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Macy’s Flower Show and History Tour
Guided Group Tour (60 mins), March/April

Learn how Macy’s has grown to be America’s largest department store, with over 800 locations and more than 150 years of retailing history. Tour highlights include the breathtaking Tiffany vaulted ceiling, the graceful Burnham fountain, the world-renowned Walnut Room restaurant and, of course, a walk through our annual Flower Show. 

Cost: $12 per person (Guests will receive a Macy’s 10% Visitor Savings Pass) 
Private Tours: Minimum 10 participants, Advance reservation required

Contact Us Today

Macy’s Breakfast Fashion Show
Private Group Program (75 mins)

Whether an in-season style demonstration or a full-on runway show, Macy’s can offer your group the ultimate fashion experience! While learning about the latest fashion trends, guests will enjoy a private buffet-style breakfast in Chicago’s famous Walnut Room or lunch in one of Macy’s on State’s signature event spaces. Each guest also receives a Macy's Chicago tote bag, Visitor Savings Pass and optional gift card. Event space and pricing is based on availability and number of participants. Models, stage and lighting are optional and will incur an additional cost.

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Dine & Demo
Private Group Program

Taste what Macy’s chefs are cooking up and learn to make the dishes in a demonstration (90 mins) or instructional course (2.5 hrs) that is as practical as it is delightful. Learn to prepare the recipes of our State Street favorites, like the famous Frango Mint Pie and Mrs. Hering's Chicken Pot Pie to name a few. Or, we can create a customized menu catered to your group’s taste. To top it off, enjoy the completed dishes in a private dining experience. Each guest receives a Macy's Chicago tote bag including a Visitor Savings Pass. Cost varies based on number of participants, type of demonstration and menu selection.

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Cosmetic Master Class
Group Program (45 mins)

Let a Macy’s makeup artist guide your group by providing the best application tips and techniques, cosmetics and colors to create their own unique look. All participants receive a Visitor Savings Pass. Cost varies based on the number of guests. Food and beverages are optional and will incur an additional cost.

Contact Us Today

Custom Group Programs

Don’t see what you’re looking for? Let Macy’s custom-design an informative and entertaining program specific to the unique needs and interests of your group. For more information or to book a program, contact Macy’s State Street Visitor Center at [email protected] or 312-781-4483. 


Iconic Events

Plan your visit to coincide with one of Macy’s extraordinary events, where you can get close to the nation’s top chefs at our year-round culinary experiences or stroll through a winter wonderland of holiday window displays. See special events for this store below.

See Our Full Event Calendar Here
Holidays at Macy's on State Street

Holiday Celebrations November-December

The Great Tree has been a centerpiece of the holiday dining tradition for over a century! It will be on display in the historic Walnut Room on the 7th floor from November 5, 2016 through January 8, 2017. Saturday, November 5, 2016 marks 109th year of Macy’s Great Tree Lighting. Grammy nominated singer/songwriter, Aloe Blacc will help light the tree alongside a very special Make-A-Wish® child to kick-off Macy’s Believe campaign and the holiday season.
Macy’s SantaLand® known to many as Cozy Cloud Cottage from the Marshall Field’s days can be found on the 5th Floor Children’s department. Children are invited to visit and get their picture taken with Santa Claus every day (except Thanksgiving 11/24/16) through December 24th. Beginning Saturday, November 12th a texting system* will be in place at SantaLand! Click here for details.
*Once our line reaches a 45 minute wait we will begin taking customer phone numbers and giving an estimated wait time.  At that point you are free to shop the building or grab a bite to eat.  We will text you when it is time to come up to the 5th floor and get in line. There will be about a 30 minute wait once you get in line. 
The 49th Annual Holiday Windows at Macy’s on State will be on display till January 8, 2017. Titled "Reasons to Believe" this year’s seasonal spectacular pays homage to all the things that make the holiday’s our favorite time of the year; family traditions, spirit of Santa, togetherness, giving, love and the magic of the season. 
Holiday Traditions Tour is a 60 minute guided store tour highlighting the traditions of State Street. Tours are available every Friday in November and December at 11:30am for $12 per person or by reservation for groups of 10 or more. For details contact us today.
Chicago Walnut Room Great Tree

Holiday Dining November-December

Marvel at the Great Tree while dining in the historic The Walnut Room located on the 7th floor of Macy’s on State Street has become a tradition of dining, especially around the holidays for generations of families. Beginning November 5th through January 1st, same-day dining reservations can be made by checking in with the Walnut Room host stand as early as store opening. New this year, The Walnut Room will be able to text you when your table is ready so that you are free to shop and roam the store while you wait. Reservations via opentable.com is available with limited slots. Click here for details.

Santa Breakfast, Lunch and Dinner will be held in the Narcissus Room. Tickets go on sale in November. Click here for details.


Macy's 2017 Annual Flower Show March 26th - April 9th

Save the Date! Now an annual affair, this fabulous show features a huge assortment of flowers and exotic topiaries from all over the world, arranged by renowned horticulturalists to create urban sanctuaries for flowers and visitors alike. Many shoppers and floral enthusiasts attend the show each year to see what's in bloom. Fun springtime events for the entire family are scheduled throughout the show.

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